SereneIT, a next-generation IT engineering firm that helps companies design, automate and manage infrastructure for confident innovation, is dedicated to transforming traditional IT strategies to enable powerful, scalable, intelligent hybrid cloud solutions that support tomorrow’s demands. SereneIT provisions high-touch managed services that seamlessly support complex hyperconverged solutions and today automates some of the biggest enterprises around the world.
To comprehensively support customers’ automation deployments and orchestration solutions with expert insight, SereneIT offers custom managed IT services, allowing businesses to either offload entire environments or leverage expert support for individual aspects. These custom managed services are backed by solution-set diversity and support flexibility that enables customers to easily scale their services as they grow and adapt in the market.
In order to achieve and maintain a high level of customer service, SereneIT relies on strategic partners that offer solutions that best complement its innovative managed IT services including locating servers in some of the most secure data centers in the U.S.
For its data center connectivity to Ascent’s facilities in Alpharetta, GA and Dallas, TX SereneIT required a fiber partner that could quickly interconnect these facilities to enable geographic redundancy, provision highly reliable disaster recovery options and ensure customers were backed by a truly always-on network. Upholding the highest degree of service quality, success and uptime was a fundamental requirement not only due to the mission- critical nature of SereneIT’s customer deployments, but also the importance the company places on its customers’ trust.
To meet their stringent uptime requirements, help deliver on its cutting-edge solutions and customer dedication, and quickly meet needs for redundancy, SereneIT chose FiberLight as the company’s strategic fiber partner. Selected due to its thorough understanding of SereneIT’s core dedication to customer peace of mind and its ability to deploy on a short timeline, FiberLight provided the level of close partnership SereneIT needed to support their smart city initiatives and more into the future.
FiberLight provisioned 1Gbps Enhanced Dedicated Internet Access (DIA) to each Ascent data center in Georgia and Texas and 1Gbps of point-to-point, private line Ethernet to connect the two data centers as well.
“Having FiberLight connect up gig circuits into those facilities on short order with a personalized level of care was a huge benefit for us that other vendors weren’t offering. We were a collaborative unit, not just another client,” comments Greg Tinker, CTO and Founder of SereneIT, Inc. “They listen, understand our business, see that we are a differentiated company in the sphere, and they’re helping us achieve that objective for both state and local government and private sector clients. As we continue to grow, and no matter how big we get, we will continue to be a FiberLight client.”
With the FiberLight services in place, SereneIT can offer the always-on environment that its customers depend on and facilitate important peace of mind with disaster recovery capabilities in place. What’s more, the ability to quickly increase bandwidth with a simple call offers SereneIT enhanced agility and scalability to support its growth trajectory. This project quickly enabled highly reliable service uptime, redundancy for enhanced security and simple service turn ups that easily and quickly ramp up bandwidth as SereneIT expands for future-proof networking.
One of the most important things in this modern world is keeping the network online so that consumers and users can stay connected,” continues Tinker. “That’s why we depend on FiberLight—they handle all of it. Looking beyond the technical capabilities, they’re just easy to work with.
GREG TINKER CTO & Founder of SereneIT, Inc.