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For Customer Care and Support:

Report all service impacting issues to our Network Operations Center (NOC) by email at or by phone at 1-800-672-0181. You can also request an escalation list from the NOC.

For all other customer service questions, please call 800-672-0181. For any customer care issues in need of resolution, you will need to provide your account number, fiber record information and contact information.

Corporate Headquarters

FiberLight, LLC
11700 Great Oaks Way, Suite 100
Alpharetta, GA 30022

Toll Free: 1-800-672-0181
Main number: 678-366-0027
Fax Number: 678-366-0411

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Regional Offices


Tampa Office Location
6089 Johns Road, Suite 7
Tampa, FL 33634


Greenbelt Office Location
7500 Greenway Center Drive, Suite 1110
Greenbelt, MD 20770


Sterling Office Location
45472 Holiday Drive, Suite 10
Sterling, VA 20166