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    General Sales and Quoting Inquiries:

    For Customer Care and Support:

    Report all service impacting issues to our Network Operations Center (NOC) by email at or by phone at 1-800-672-0181. You can also request an escalation list from the NOC.

    For all other customer service questions, please call 800-672-0181. For any customer care issues in need of resolution, you will need to provide your account number, fiber record information and contact information.

    Corporate Headquarters

    FiberLight, LLC
    11700 Great Oaks Way
    Suite 100
    Alpharetta, GA 30022

    Toll Free: 1-800-672-0181
    Main number: 678-366-0027
    Fax Number: 678-366-0411

    Get Directions

    Regional Offices


    Tampa Office Location
    6089 Johns Road, Suite 7
    Tampa, FL 33634


    Greenbelt Office Location
    7500 Greenway Center Drive, Suite 1110
    Greenbelt, MD 20770


    Sterling Office Location
    45472 Holiday Drive, Suite 10
    Sterling, VA 20166