How Purpose-Built Fiber Networks Ensure Consistent Uptime for Enterprises

Tuesday, December 12, 2023

Uptime is everything to an enterprise organization. When network operations fail, disruptions across the business are far-reaching and expensive. One recent study found that the cost of unplanned internet outages to an enterprise ranges from $1-5 million per hour, with the greatest impact occurring in high-traffic industries like retail and financial services. 

The exact damages are difficult to quantify, as they can reverberate across an organization’s entire ecosystem. Some of the impacts of internet downtime and instability include:

  • Productivity Decline – Enterprises rely on network connectivity to enable business operations. Downtime and instability can lead to a decline in productivity as employees are unable to access critical resources, collaborate with colleagues, or use essential applications.
  • Customer Dissatisfaction and Loss of Customer Loyalty – For industries that depend on online services or e-commerce platforms, network instability can lead to frustrating customer experiences. Service disruptions ranging from accessing the organization’s website, placing orders, or receiving support can result in customer dissatisfaction and potential lost business.
  • Data Loss and Security Risks – For some enterprises, network instability can lead to data loss or corruption. During periods of downtime, security vulnerabilities may also be exploited, putting sensitive business information at risk.
  • Supply Chain Disruptions – For manufacturing and other industries where supply chain management is critical, network instability can disrupt the flow of information and coordination between different entities in the supply chain, leading to delays and inefficiencies.
  • Compliance Issues – Certain industries like financial services are subject to regulatory requirements regarding data protection, privacy, and business continuity. Network instability can lead to non-compliance with these regulations, resulting in legal consequences and fines.
  • Increased IT Support Costs – IT teams may need to allocate more resources and time to troubleshoot and resolve recurring network issues, leading to increased support costs. This can strain an enterprise’s IT department and divert resources from strategic initiatives.

To mitigate these threats to business performance, enterprises must invest in robust network infrastructure, redundancy measures, and proactive monitoring and maintenance to ensure connectivity, performance and productivity.

How Consistent Uptimes Enable Business Continuity and Operational Efficiency

Consistent network uptime plays a crucial role in ensuring an enterprise’s business continuity and operational efficiency. By investing in a stable and reliable network infrastructure, enterprises can protect against potential revenue losses, increased IT support costs, and expenses associated with recovering from disruptions. Network reliability also ensures that employees can access necessary applications, data, and communication tools, allowing for smooth workflow and productivity. Finally, customers can access online services and receive support without encountering downtime or delays, leading to increased satisfaction and loyalty.

While averting the disasters associated with unplanned outages, high-performance connectivity also provides enterprises with some distinct advantages, including:

  • Data Availability and Integrity – Maintaining network uptime is critical for ensuring the availability and integrity of business data. Data-driven decision-making and operations rely on a consistent flow of information, and network stability is essential for preventing data loss or corruption.
  • Collaboration and Communication – Efficient collaboration and communication depend on a stable network infrastructure. With consistent network uptimes, employees can communicate seamlessly, collaborate on projects, and share information in real-time, regardless of their physical location.
  • Adaptability to Changes – A stable network provides a foundation for businesses to adapt to changes, whether they involve scaling operations, integrating new technologies, or responding to market demands. It allows for the smooth implementation of updates and changes without significant disruptions.

Common Challenges for Enterprises That Require High-Bandwidth Connections

Enterprise networks must be designed effectively to address their operational and strategic needs and often require high-bandwidth connectivity. Some of these considerations include:

  • Remote Access and Telecommuting – By 2025, an estimated 32.6 million Americans (roughly 22% of the workforce) will be working remotely. The rise of remote work and telecommuting requires robust high-bandwidth connections to enable employees to access corporate resources, applications, and data remotely. This is crucial for maintaining productivity and connectivity across the organization.
  • Cloud Services Adoption – In addition, many enterprises leverage cloud-based services for data storage, application hosting, and other functions. High-bandwidth connections are essential for large-scale businesses to access and utilize these cloud services efficiently, ensuring a responsive and reliable user experience.
  • Data Transfer and Backup – Large businesses deal with massive volumes of data that need to be transferred between different locations and backed up regularly. High-bandwidth connections facilitate faster and more efficient data transfer, reducing the time required for backups and ensuring that critical data is readily available.
  • Video Streaming and Content Delivery – Businesses engaged in video streaming, content delivery, or online media distribution require high-bandwidth connections to ensure a high-quality streaming experience for users. This is crucial for maintaining viewer satisfaction and engagement.
  • IoT (Internet of Things) Deployments – As large businesses adopt IoT devices for various applications – such as smart manufacturing, logistics, and facility management – high-bandwidth connections are necessary to handle the increased volume of data generated by these devices.
  • High-Performance Computing (HPC) – Industries such as scientific research, engineering, and finance often require high-performance computing resources for complex simulations, modeling, and calculations. High-bandwidth connections are crucial for facilitating the rapid exchange of data between these computing systems.
  • Redundancy and Business Continuity – Large-scale enterprises prioritize redundancy and business continuity strategies. High-bandwidth connections support the implementation of redundant systems and failover mechanisms, ensuring that operations can seamlessly transition in the event of a network failure or other disruptions.

Investing in high-bandwidth connections helps organizations address these challenges, and choosing a reliable network partner is critical to ensure an enterprise’s operational stability and business growth.

FiberLight Delivers Reliable Connectivity for Enterprises

With more than 20 years of experience designing, building and operating high-performance networks for large-scale enterprises, FiberLight delivers custom-built networking, 100% fiber optic connectivity, and personalized, high-touch customer service. FiberLight offers reliable data center-to-data center connectivity, ethernet solutions for low-latency data transport, and scalable high-bandwidth dark fiber networking for content-focused companies. We work across multiple industries – including healthcare, manufacturing, logistics, education, professional services and SaaS-based technology providers and are proven leaders in designing the infrastructure required to support data-intensive operations, facilitate innovation, and maintain a competitive edge in the marketplace.

Our purpose-built enterprise solutions include:

  • Cloud Connect – FiberLight partners with the most trusted cloud exchange providers to offer FiberLight Cloud Connect—a private connection to the cloud using our carrier-grade fiber infrastructure combined with our Ethernet and Long-Haul solutions. FiberLight Cloud Connect offers enterprise businesses lower latency, improved performance, and greater cost savings.
  • Enhanced DIA – As internet traffic continues to grow, businesses are increasingly looking to Dedicated Internet Access (DIA) to enable mission critical bandwidth-intensive enterprise programs and applications, such as remote access, video and web conferencing, web-based video training, and VoIP. FiberLight’s Dedicated Internet Access ensures secure, high-speed Internet connectivity for enterprises and resellers alike. Our reliability is backed by standard SLAs with 99.99% network availability and scalable bandwidth options up to 10 Gbps. We increase uptime and productivity for our enterprise customers via protected IP gateways and upstream access to the internet with automatic network failovers that reroutes traffic for redundancy and provide high-touch customer support for superior account maintenance and consistency.
  • Transport Services – FiberLight’s custom ethernet solutions and dense wavelength-division multiplexing (DWDM) services help enterprises build a strong foundation to drive the success of technology initiatives. With FiberLight’s Transport Services, critical business data, files, and cloud applications can be accessed and transferred swiftly and securely over greater distances with less equipment. Additionally, our lightning-fast solutions offer fewer potential fail-points to ensure data security, and provide the scalable, reliable multi-site connectivity enterprises need to ensure seamless business operations.
  • Dark Fiber – Large-scale businesses have begun looking to dark fiber to future-proof their own data and technology initiatives, attracted by the flexibility and scalable bandwidth capabilities these networks offer. FiberLight’s Dark Fiber infrastructure provides enterprises with unlimited bandwidth, increased control over network traffic, faster implementation timeframes and a completely private and protected network for maximum security. FiberLight’s Dark Fiber network provides financial flexibility and is backed by our expansive high-density fiber footprint to better serve a growing organization’s current and future needs.

According to Confucious, “a man who lacks reliability is utterly useless.” For enterprises, a network that lacks reliability is similarly untenable. Designing a high-performance network that ensures speed, security and uptime is the key to ensuring an organization’s operational efficiency and the engine to drive business growth.

To learn more about FiberLight’s Enterprise Network solutions visit