Field Service Manager

Dallas Fort Worth

Field Service Manager – DFW

The Field Service Manager manages the field service personnel who perform on-site routine services including installation, maintenance, and repair; including completion of assigned projects related to OSP and ISP including all permitting, construction, red lining and preliminary As Built drawing approval and municipality relations.  The OSP PM will requisition labor and materials to meet timely execution of deadlines and manage general contractors, production reporting and milestone pay sheets, inspectors and material vendors.  Assisting with cost estimates, engineering of lateral construction and design of network planning are key elements of other required duties.

Essential Job Functions

  • Management of contractors, material vendors, inspectors and all engineering, permitting, construction and splicing activities.
  • Interact with customers for site surveys and delivery of services.
  • Cost & control estimating, preliminary engineering, production tracking / reporting, Site Tracker, 3GIS, etc.
  • Trouble Management, emergency restoration and disaster recovery of network assets
  • Interface with state and local permitting agencies, DOTs and other activities as required.


  • BS Engineering related field or Construction Management or related experience
  • Strong interpersonal, organizational and communication skills
  • Proficient with PCs and Microsoft Office Applications ( Word, Excel, Project, etc.), Site Tracker, Google Earth, 3GIS and other mapping software
  • Current valid driver’s license

Other Skills/Abilities

  • Ability to understand mapping programs and key identifiers in a fiber optic network, read and utilize GPS units and record network positioning
  • Ability to coordinate splicing and testing of FOC’ Familiar with use of power meters / light source, OTDR and reporting requirements and fusion splice equipment
  • Knowledge of “Call Before You Dig” rules and regulations as they apply to a network utility provider
  • Knowledge of grounding principles in an underground utility network
  • Knowledge of OSHA safety rules and regulations as they apply to locating and providing repair and maintenance within a fiber optic network
  • Knowledge and ability to operate a FOC monitoring system

Physical Requirements

  • Must be able to sit, stand, walk, stoop, kneel and reach
  • Must be able to drive a motor vehicle
  • Must be able to speak, write, read and understand English
  • Must have visual acuity
  • Must be able to lift 0-25 pound


NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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