Contact Us

Please dont hesitate in contacting any of the below FiberLight team members:

Headquarters

FiberLight, LLC
11700 Great Oaks Way, Suite 100
Alpharetta, Georgia 30022

Main number: 678-366-0027
Fax Number: 678-366-0411
Get Directions to FiberLight

For Sales

General Sales and Quoting Inquiries:

sales@fiberlight.com

Carrier & Wholesale Service Providers:

John Schmitt – SVP of Sales and Business Development Direct Number: 954-596-2579 john.schmitt@fiberlight.com

For General or Media Inquiries

Mike Klug – Director of Marketing
Direct Number: 678-824-6634
mike.klug@fiberlight.com

Customer Care and Support

CUSTOMERS –TROUBLE REPORTING

Please call 1-800-672-0181 for any service impacting issues you need to report to our Network Operations Center (NOC). NOC@fiberlight.com.

For all other customer service questions, please contact Mike Klug at mike.klug@fiberlight.com. For any customer care issues in need of resolution, be sure to have your account number, fiber record information, and contact information. For an escalation list, please ask the NOC representative for names and numbers if you do not have them.

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Featured Companies

“We needed a network that offered the security of no shared resources, 99.999% reliability and sub 2ms latency. FiberLight was a great fit strategically as they are very responsive with terms, services and pricing.”

— Jim Davis, Director, Infrastructure & Service Delivery at the Atlanta Journal-Constitution

“We were impressed with the scalable network solution FiberLight offered as well as its ability to perform beyond standard SLAs, while offering us the stability and dependability of our own private network at a reasonable price. Using FiberLight, we are able to provide a best-in-class high bandwidth solution to our customers while leveraging FiberLight’s extensive metro assets.”

— Mark Cyran, Vice President of Managed Operations Atos Origin North America