Contact Sales

To learn more about FiberLight, send us a comment or to request additional information, please make reference to our website when contacting representatives of our company.

Headquarters

FiberLight, LLC
11700 Great Oaks Way, Suite 100
Alpharetta, Georgia 30022

Main number: 678-366-0027
Fax Number: 678-366-0411
Get Directions to FiberLight

For General or Media Inquiries

Ben Edmond – President of Sales and Marketing
Direct Number: 678-366-0093
ben.edmond@fiberlight.com

For Sales

Ben Edmond – President of Sales and Marketing
Direct Number: 678-366-0093
sales@fiberlight.com

Joe Patton – SVP of Sales
Direct Number: 678-366-0092
joe.patton@fiberlight.com

Elizabeth Burks – Sales Operations Mgr.
Direct Number: 678-347-9266
elizabeth.burks@fiberlight.com

Customer Care and Support

CUSTOMERS –TROUBLE REPORTING

Please call 1-800-672-0181 for any service impacting issues you need to report to our Network Operations Center (NOC).

For all other customer service questions, please contact Elizabeth Burks at elizabeth.burks@fiberlight.com. For any customer care issues in need of resolution, be sure to have your account number, fiber record information, and contact information. For an escalation list, please ask the NOC representative for names and numbers if you do not have them.

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Featured Companies

“We needed a network that offered the security of no shared resources, 99.999% reliability and sub 2ms latency. FiberLight was a great fit strategically as they are very responsive with terms, services and pricing.”

— Jim Davis, Director, Infrastructure & Service Delivery at the Atlanta Journal-Constitution

“I couldn’t find anyone else that could even come close to FiberLight’s delivery time. Our customers look for dependable service, and we expect the same from our providers. We know FiberLight will deliver what they promise.”

— Miller Cooper, CEO and Founder of Sago Networks

“We were impressed with the scalable network solution FiberLight offered as well as its ability to perform beyond standard SLAs, while offering us the stability and dependability of our own private network at a reasonable price. Using FiberLight, we are able to provide a best-in-class high bandwidth solution to our customers while leveraging FiberLight’s extensive metro assets.”

— Mark Cyran, Vice President of Managed Operations Atos Origin North America