Contact Us

Contact FiberLight


To learn more about FiberLight, send us a comment or to request additional information, please make reference to our website when contacting representatives of our company.

Headquarters

FiberLight, LLC
3655 Brookside Parkway, Suite 550
Alpharetta, GA 30022
Main number: 678-366-0027
Fax Number:  678-366-0411

Get directions to our headquarters

For General or Media Inquiries

Ben Edmond
Direct Number: 678-366-0093
ben.edmond@fiberlight.com

Pat Mahony
Direct Number: 678-347-9256
pat.mahony@fiberlight.com

For Sales

Ben Edmond
Direct Number: 678-366-0093
ben.edmond@fiberlight.com 

Customer Care and Support


LIT SERVICE CUSTOMERS –TROUBLE REPORTING

Please call 1-800-873-3822 option 4 for any LIT SERVICE impacting issues you need to report. LIT SERVICE includes issues involving Metro Ethernet, Internet, SONET, Wavelengths, Wireless, or Intercity Transport.

DARK FIBER ONLY – TROUBLE REPORTING

Please call 1-800-672-0181 for any DARK FIBER service impacting issues you need to report to our Network Operations Center (NOC).

For all other customer service questions, please contact Beth Weir at 1-678-347-9253. For any customer care issues in need of resolution, be sure to have your account number, fiber record information, and contact information. For an escalation list, please ask the NOC representative for names and numbers if you do not have them.