To learn more about FiberLight, send us a comment or to request additional information, please make reference to our website when contacting representatives of our company.
Headquarters
FiberLight, LLC
3655 Brookside Parkway, Suite 550
Alpharetta, GA 30022
Main number: 678-366-0027
Fax Number: 678-366-0411
Get directions to our headquarters
For General or Media Inquiries
Ben Edmond
Direct Number: 678-366-0093
ben.edmond@fiberlight.com
Pat Mahony
Direct Number: 678-347-9256
pat.mahony@fiberlight.com
For Sales
Ben Edmond
Direct Number: 678-366-0093
ben.edmond@fiberlight.com
Customer Care and Support
LIT
SERVICE CUSTOMERS –TROUBLE REPORTING
Please
call 1-800-873-3822 option 4 for any LIT SERVICE impacting issues
you need to report. LIT SERVICE includes issues involving Metro Ethernet,
Internet, SONET, Wavelengths, Wireless, or Intercity Transport.
DARK FIBER
ONLY – TROUBLE REPORTING
Please
call 1-800-672-0181 for any DARK FIBER service impacting issues
you need to report to our Network Operations Center (NOC).
For all
other customer service questions, please contact Beth Weir at
1-678-347-9253. For any customer care issues in need of resolution, be sure
to have your account number, fiber record information, and contact information.
For an escalation list, please ask the NOC representative for names and numbers
if you do not have them.